Monday, July 1, 2013

Maintain Your Good Name

Centel Media,,  Online Reputation Management, Online Reputation Repair, Remove Rip Off Reports
For businesses that have been around for well over 100 years, or have been passed down from generation to generation, it is very important to honor and keep the name in good graces.

When someone inherits a business that has been around for a long time, it is an honor that has been bestowed upon him to make sure that not only the business continues to operate, but the name remains honorable no matter what. In today's world, we don't see many businesses that have been passed down at the top of their respective sectors as we should see.

Technology has most certainly played a role in that. Companies who were able to stay ahead of the curve and find ways to continue doing business in conjunction with the tech rise are still doing business. Unfortunately for those who found themselves on the outside looking in, they soon found themselves closing up shop. But, there is a silver lining in all of this. While you may not be able to do business with your brick and mortar store, you have the opportunity to now move your business online and take it to heights it has never been before.

You've always wanted to expand your brand further than just your domestic country, but you never had the resources to do it. What the tech boom has offered you is a way to expand to countries all over the world that may have needed your product, but could never travel to come and get it. Now with you moving your business online, they don't even have to leave their house to shop from you.

Though you had to move from a brick and mortar store to now doing business online (which means you unfortunately had to lay people off) what is important is that you have been able to keep the legacy of your business alive, maintained its good name and most importantly its reputation. Maintaining a good reputation cannot be understated when you move your business online.

In your brick and mortar store you were able to keep things under control and in some way can dictate what people said about you--if they had a problem they could just come to the store. Things have changed, and if there is a problem, instead of coming to you they are now going to leave negative comments about you online which will have major impact on your company.

How you combat these comments is by making sure you have a good PR team or you hire a great online reputation management company to help with repairing your online reputation. Maintaining your business is what is most important, especially if it is coming from a long line of reputable owners who have managed to keep it operating for many years. Don't ruin that by not taking care of your business correctly or skimping on service. Always keep the tradition going.

The business that was good yesterday will still be good today, just with a little twist. Use that to make sure the legacy never dies but keeps on going for many years to come.

I Have a BIG MOUTH!!!

Centel Media,,  Online Reputation Management, Online Reputation Repair, Remove Rip Off Reports
Those are the same words that TV character Ralph Kramden yelled out after one of his tirades more than 50 years ago. Today those words are holding true for those that continuously say senseless things on Twitter and think that no one is paying attention.

When we think of social media, we think of it as another tool to connect with our friends and loved ones, but it can be also be seen by some as an outlet or a place to vent frustrations. While this may seem like the ideal place to do this it is in fact the worst platform to vent. Let me repeat that. Social media networks are the worse place to vent your frustrations for various reasons. Not everyone is going to be sensitive and caring to whatever problem you are going through. While you may think that expressing yourself is good and therapeutic, you are leaving yourself open for cruel and hurtful comments.

One must also keep in mind that whatever is said online is no longer yours but now belongs to the online community. So, when you decide to say something in retaliation to someone saying something about you that may contain some questionable language, keep in mind once it is sent it is gone forever. Before you send that message, keep in mind that you would like to have some sort of decent employment in your future so it would be wise to watch what you are saying online.

Believe it or not, this doesn't just happen to regular people. Those with "celebrity status” are often the most brash when it comes to posting messages or venting on social media. Celebrities and athletes might feel that they are doing a favor by offering their opinion or comment on something, but in fact they are actually hurting themselves and their brand by recklessly commenting on issues. Whoever is in their camp needs to have sit down with them, because as an athlete or entertainer, once your brand starts to lose value it can keep falling until it hits the bottom which may be a long way for some. When that fall does happen, it is a good thing that you have online reputation management firms like Centel Media™ there to help you repair and show the public that you do in fact have some class.

Some things are left better unsaid. When you feel the urge to say something that might be somewhat questionable, think about your future and what effect this can have on it.

Social Media and Your Brand

Centel Media,,  Online Reputation Management, Online Reputation Repair, Remove Rip Off Reports
Business and social media make a perfect team. They compliment each other in various ways and can make up for whatever each lacks in. Social media serves a multitude of purposes for businesses, whether it is promotion, marketing and even damage control on your reputation.

When you are the owner of a business, you are always looking for the next opportunity to promote and get the word out about your business and when you do, you try and capitalize on it. What makes that even better is if it is little to no cost, so not only do you have great promotion but you did not spend a lot of money if any. In turn, you are beginning to see profit because of that.

Social media in some ways has become the newspaper for the internet and while nothing may ever beat the physical copy of a magazine or a book, in my opinion, being able to get your updates and news by simply using your phone is a great luxury to have. What social media has done to make your business more profitable is change how you used to give out coupons and other discounts. Before you had to go and get the circulars that were in the papers. Now, if you follow your favorite company on Twitter of Facebook you can get a code that gives you a discount.

Low cost promotion in addition to increased revenue and traffic on your website is an owner's dream come true and that is what social media can offer if you continue to use it in the right way. But there are situations that come up and force you to have to use social media for damage control and reputation repair, without enjoying the profits it can offer you.

The same thing that can make you profit is the same exact thing that can take it away just as fast and leave you scrambling to try and make up for it. One cannot forget social media is another way to get closer to your customers, and naturally you will have customers who are not satisfied with you and your company. In a situation like this, it is in your best interest to hire a professional firm to take care of this problem. While doing it your self might be your first choice, emotion plays a part and it might go from bad to worse. So, hire a professional firm that can come in and begin to repair your reputation and let you go back to using social media for profit, which is always the best use of it for you.

Social Media is another way for your business to make a profit. In order to keep it that, way make sure any problems you have are handled by a professional that can ensure it will be taken care of.